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Symptoms When trying to request some data from the Tsplice API, an error message is returned to the client: HTTP Error 500.30 - ASP.NET Core app failed to start and the Windows Application event log shows a message like the following:
Explanation This error occurs because Windows Authentication is disabled in the web server application’s Authentication settings. Resolution Follow the instructions at Installation Requirements to fix the Windows Authentication setting. |
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Symptoms Texplore fails to connect to a custom application on a host, and displaying the error details shows a very long error message that begins like the following: Further down in the error message, it indicates “The request filtering module is configured to deny the file extension”: Explanation By default, Internet Information Services includes a Request Filtering module that prevents the download of certain file types based on their extension, and this typically includes .config files. However, custom applications that utilize Texplore’s automatic download functionality to copy files down to the client system typically include one or more .config files in the \HmiConfig\ folder. When Texplore tries to download these files, IIS returns a 404 NotFound error. Resolution Follow the instructions at Installation Requirements to disable Request Filtering. |