Tsentry Frequently Asked Questions

Installation

How do you install Tsentry?

Please see Section 3.11.1.1 of the Tsentry Online Documentation for a description of the steps to initially install Tsentry. This same on-line help will be installed on your system with the Tsentry software.

Tsentry is normally installed on the D: drive. What changes are required to install it on drive C:?

In your Startup directory (C:\Documents and Settings\%USERNAME%\Start Menu\Programs\Startup), add a command file to substitute the D: drive, pointing it at your C: drive (subst d: c:\)

Updating

How do you update Tsentry?

The update procedure is described in section 3.11.1.2 of the Tsentry Online Documentation. This same on-line help will be installed on your system with the Tsentry software.

Where do I find information about the modifications, fixes, and updates included with each Tsentry release?

Download the document "TsentryVersion.pdf" from the Downloads page. This document provides a brief description of the changes included in each software revision.

Where can I download the latest (and previous) revisions of Tsentry?

All current and previous revisions of Tsentry are available on the Downloads page and labeled "Tsentry.vX.XX.exe". Each file is a self-extracting ZIP file containing the specified Tsentry version.

Is there a document that describes the specific system or application code changes required to install a new release of Tsentry?

Download the document "TsentryUpdate.pdf" from the Downloads page. This document describes the changes required for each new Tsentry revision.

Other

Where can I get additional detailed information regarding Tsentry?

Most information is available through the Tsentry Online Documentation. If you have a question that is not answered by the online documentation, please contact TelePro, Inc. for more details (email: Info@).

Is there a printable version of the Tsentry Online Documentation?

Download the document "TsentryHelp.pdf" from the Downloads page. This document contains the complete documentation for the Tsentry system, formatted as a single PDF file, and is suitable for printing.

How can I submit suggested enhancements or problem reports regarding Tsentry?

Problem reports and suggested enhancements may be entered through TelePro’s Tsentry Support Ticket system.